Who we are
Lois Lewis trading as Home Made Easy operates from 13 Boxgrove Avenue, Guildford, Surrey GU1 1XG (lois@homemadeeasy.co.uk). Our aim is to help you create and maintain and your beautiful home. Our designated Data Protection Officer is available at the same address.
Home Made Easy Privacy Notice
Home Made Easy gather and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law including The General Data Regulation and The Data Protection Act and related legisation. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.
Why Home Made Easy needs to process personal data
Home Made Easy processes your personal information to meet our legal, statutory and contractual obligations whilst providing you with our services. We will never collect any unnecessary personal data from you and will only process your information as specified in this notice.
We collect personal information about you when you contact us via telephone or email for the purpose of creating a contract with us, to enable us to understand enough about what you want us to do to enable us to assess the work, and provide you with an estimate and all personal data that are or could be relevant to the work being done successfully.
Types of information we collect
The personal data that we collect may vary depending on the type of service we deliver or which you may have enquired about for you. It may include:
Home Made Easy takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law or where it is appropriate or nescessary to progress on which you have instructed us. Any personal data we release to a third party will be limited to what must be released for the relevant purpose to the be achieved. E.g delivery address for materials
When we process your personal data, it will be for at least one of the following purposes or reasons:
Storage of your information
Your data is stored securely within the European Economic Area and accessed via suitably robust and secure methods.
How long we keep your data
We only retain your data for as long as is necessary and for the purposes specified in this notice. Typically, the legal recommendation for retaining records for HMRC legal reporting is 6 years.
Your rights
Under new data protection legislation, as a consumer you have the following rights:
Consequences of not providing your data
You are not obligated to provide your personal information to Home Made Easy, however, as this information is required for us to provide you with our services and legitimate interests, we may not be able to offer some or all of our services without it.
This policy
The school will update this Privacy Notice from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable.
Queries and Compliants
Home Made Easy only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws.
If you are unsatisfied with how we have handled your information or you wish to make a complaint, you have the right to lodge a complaint in the first instance with Home Made Easy as detailed above :
If you feel we have not responded fairly to your complaint, you have the right to complain to the Information Commissioners Office (ICO) via https://ico.org.uk/concerns/.
This privacy policy is for this website www.homemadeeasy.co.uk and explains how we comply with the DPA (Data Protection Action)
Website use of cookies
The Home Made Easy websites and mobile app use cookies. A cookie is a small text file that can be stored by your browser on the device you use to access internet and allows the browser to pass small amounts of information about user behavior on the given website to a web server.
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system available upon their first visit. By continuing to browse our website you consent to our use of cookies.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Lois Lewis trading as Home Made Easy operates from 13 Boxgrove Avenue, Guildford, Surrey GU1 1XG (lois@homemadeeasy.co.uk). Our aim is to help you create and maintain and your beautiful home. Our designated Data Protection Officer is available at the same address.
Home Made Easy Privacy Notice
Home Made Easy gather and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law including The General Data Regulation and The Data Protection Act and related legisation. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.
Why Home Made Easy needs to process personal data
Home Made Easy processes your personal information to meet our legal, statutory and contractual obligations whilst providing you with our services. We will never collect any unnecessary personal data from you and will only process your information as specified in this notice.
We collect personal information about you when you contact us via telephone or email for the purpose of creating a contract with us, to enable us to understand enough about what you want us to do to enable us to assess the work, and provide you with an estimate and all personal data that are or could be relevant to the work being done successfully.
Types of information we collect
The personal data that we collect may vary depending on the type of service we deliver or which you may have enquired about for you. It may include:
- Your name
- Home address
- Personal and/or business email
- Telephone number
- Images of your property (not people)
Home Made Easy takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law or where it is appropriate or nescessary to progress on which you have instructed us. Any personal data we release to a third party will be limited to what must be released for the relevant purpose to the be achieved. E.g delivery address for materials
When we process your personal data, it will be for at least one of the following purposes or reasons:
- To deliver a contract or to take steps to deliver a contract e.g. to provide a quote
- For compliance with a legal obligation e.g. HMRC
- A legitimate interest which maybe useful to you in the future. E.g paint colours/finish.
Storage of your information
Your data is stored securely within the European Economic Area and accessed via suitably robust and secure methods.
How long we keep your data
We only retain your data for as long as is necessary and for the purposes specified in this notice. Typically, the legal recommendation for retaining records for HMRC legal reporting is 6 years.
Your rights
Under new data protection legislation, as a consumer you have the following rights:
- To be informed - about the collection and use of your personal data at the time we collect the data, the recipients to whom the personal data has/will be disclosed, why we process your data, how long we store it for, who has access to it and who we share it with.
- To have access to any personal information that Home Made Easy processes about you and confirmation that your data is being processed so you can verify the lawfulness of the processing.
- To rectification - we will update inaccurate information that you tell us about either verbally or in writing.
- To erasure - of your personal data in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.
- To restrict processing – of your personal data. We may retain the data in accordance with data protection laws, but not use it.
- To data portability – allowing you to obtain and reuse your personal data for your own purposes across different services.
- To object – to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority, direct marketing and processing for purposes of scientific/historical research and statistics.
- Not to be subject to automated decision-making profiling – where automated decisions are made without any human involvement – Home Easy does not use automated deicision making.
Consequences of not providing your data
You are not obligated to provide your personal information to Home Made Easy, however, as this information is required for us to provide you with our services and legitimate interests, we may not be able to offer some or all of our services without it.
This policy
The school will update this Privacy Notice from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable.
Queries and Compliants
Home Made Easy only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws.
If you are unsatisfied with how we have handled your information or you wish to make a complaint, you have the right to lodge a complaint in the first instance with Home Made Easy as detailed above :
If you feel we have not responded fairly to your complaint, you have the right to complain to the Information Commissioners Office (ICO) via https://ico.org.uk/concerns/.
This privacy policy is for this website www.homemadeeasy.co.uk and explains how we comply with the DPA (Data Protection Action)
Website use of cookies
The Home Made Easy websites and mobile app use cookies. A cookie is a small text file that can be stored by your browser on the device you use to access internet and allows the browser to pass small amounts of information about user behavior on the given website to a web server.
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system available upon their first visit. By continuing to browse our website you consent to our use of cookies.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.